Service Management related queries, topics and discussions
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#11 Contract Text on Service Contracts
Each type of service document has its own text lines, set in the parameters and stored in the SM16 table as follows:

SM16001 SM16002 SM16003
0 00 This is the reminder text line 1
0 01 This is the reminder text line 2
0 02 This is the reminder text line 3
0 03 This is the reminder text line 4
0 04 This is the reminder text line 5
0 05 This is the contract text line 1
0 06 This is the contract text line 2
0 07 This is the contract text line 3
0 08 This is the contract text line 4
0 09 This is the contract text line 5
0 10 This is the invoice text line 1
0 11 This is the invoice text line 2
0 12 This is the invoice text line 3
0 13 This is the invoice text line 4
0 14 This is the invoice text line 5
0 15 This is the document 2 text line 1
0 16 This is the document 2 text line 2
0 17 This is the document 2 text line 3
0 18 This is the document 2 text line 4
0 19 This is the document 2 text line 5
0 20 This is the document 3 text line 1
0 21 This is the document 3 text line 2
0 22 This is the document 3 text line 3
0 23 This is the document 3 text line 4
0 24 This is the document 3 text line 5
0 25 This is the cancellation text line 1
0 26 This is the cancellation text line 2
0 27 This is the cancellation text line 3
0 28 This is the cancellation text line 4
0 29 This is the cancellation text line 5
0 30 This is the quotation text line 1
0 31 This is the quotation text line 2
0 32 This is the quotation text line 3
0 33 This is the quotation text line 4
0 34 This is the quotation text line 5

It is hard-coded in the programs which set of five lines to use. The correct DDF is <83>, and the correct place is the FLOATEND section.

Note that:
Lines beginning with *5 are printed out once for each text line in the penalty interest text (used with DDF code 83).
Lines beginning with *6 are only printed once for each text line in the document text (contract, document 2, document 3, cancellation, quotation) (used with DDF code 83).

The reminder (penalty interest) text is available in all documents. When printing reminders you can get the contract text with *6.